Free Shipping On Orders $100+ | Excludes Luggage

Shipping policy

We currently offer shipping to the US. We are also available worldwide via Amazon.com.

Orders ship within 1-3 business days of the order date. Once your order ships, you'll receive a shipping confirmation email with tracking. If you're in the US and order from our website, your order will arrive within 7-10 business days after it ships. 

Sometimes carriers can take an extra day or two to deliver your order, even though it's been scanned as "delivered". If you don't receive your package within the next 2-3 days, please email service@sherpani.com.

Please note any order placed after 4 PM MST on Friday or over the weekend will ship out the following Monday. We are unable to process orders on weekends or holidays.

Once your items are shipped, we cannot be liable if they are lost or stolen. If your tracking number shows that your package was delivered but you did not receive it, please contact the carrier for more information. The carrier can be found on the shipping confirmation email. 

*We work hard to stick to these timeframes, but in the event of weather, carrier delays, or production issues, your delivery may take longer.