Returns & Exchanges

*No Partial returns on "Buy One Get Two Free" sale purchases.

Returns or Exchanges


If you are not 100% satisfied with your purchase for any reason, just go through our easy online return process or give us a call us at (720) 214 - 2194.

Sherpani's return policy states: all products purchased from Sherpani's website or store, come with a 30-day money back guarantee from the date of purchase. All items must be in the condition you received them in, with original tags attached.

To return something purchased from Sherpani's website, simply write your order ID number on the side of the box and include it in the package. Mail your bag to :


Sherpani c/o NRI USA LLC

13169 Slover Avenue Ste A

Fontana, CA 92337


For purchases made through a 3rd party or retail stores- please make your return or exchange at the original point of purchase. Consult the third party about where to return your product.

If you would like to exchange your product for another, please return your item for a full refund and place a new order at the same time. Placing a new order right away ensures that you will receive it quickly and the product will still be in stock.